The SAP HERUG (Higher Education & Research User Group) members have been active for almost two decades on improving operational and governance processes within their respective institutions. The community of members gathers a rich and extensive collection of experience and know-how around SAP implementation projects and use in productive environments.
The growing role of services in the global economy provides relevance to the ethical behavior of economic agents. The dominance of the economy and the role of companies (given the size of some) in the affairs of the world lead to the development, after that of quality and performance management systems, of management systems for the protection of the environment, and finally of systems for social responsibility management (sustainable development). But how does one develop a vision? How does one plan, deploy, manage and account for all these actions? This is the role of social responsibility and related management systems, largely inspired by the ISO system. The ISO organization has edited an ad hoc norm on global sustainability, ISO 26000.