12/11/2013

The Objective is Quality

The growing role of services in the global economy provides relevance to the ethical behavior of economic agents. The dominance of the economy and the role of companies (given the size of some) in the affairs of the world lead to the development, after that of quality and performance management systems, of management systems for the protection of the environment, and finally of systems for social responsibility management (sustainable development). But how does one develop a vision? How does one plan, deploy, manage and account for all these actions? This is the role of social responsibility and related management systems, largely inspired by the ISO system. The ISO organization has edited an ad hoc norm on global sustainability, ISO 26000.

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30/11/2011

Prix Qualité et Performance 2011

6316398-background-concept-illustration-of-business-quality-management.jpgMichel Jaccard, distingué par le Prix du livre Qualité et Performance 2011

Le 14 novembre 2011 avait lieu la remise du Prix du livre Qualité et Performance, à Paris. Un des Prix spéciaux, mention “Référence”, à été remis à Michel Jaccard, Directeur des affaires internationales et de l’accréditation, et Senior Lecturer au Collège du Management de l’Ecole polytechnique fédérale de Lausanne, pour son ouvrage “Objectif qualité - Introduction aux systèmes de management de performance et de durabilité”, publié aux Presses polytechniques et universitaires romandes.

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